Having trouble with integrating Mturk into your application? Want advice on how a specific API call works? Need help designing your HITs? Getting answers just got easier. We are pleased to announce Premium Support for Mechanical Turk Requesters. Premium Support gives Mechanical Turk Requesters one-on-one, fast-response operational and technical support from experienced technical support engineers. This service will also provide guidance to help you design your HITs, assess the quality of your results and manage Workers to get the price, accuracy, and turnaround you need.
Premium Support will help Requesters of all sizes and technical abilities to successfully use Mechanical Turk. There are four pricing plans to choose from including the Bronze plan which is aimed at individual Requesters and costs just $49 per month.
All the Premium Support plans offer an unlimited number of support cases with pay-by-the-month pricing and no long-term contracts. Visit the AWS Premium Support page to learn more about Premium Support functionality and pricing.